Positive comments in a client feedback quesionnaire
sent to solicitor Paul Durkin:
"Your service was exceptional, I felt comfortable and
supported and I feel that is really important."
Mr D Cassidy, Stockport. January 2012
"A very friendly law firm with high standards, expert
help and friendly staff."
WC, Crewe. December 2011.
Positive comments in a client feedback quesionnaire
sent to solicitor Hywel Thomas:
"You were very good, extremely understanding
and sensitive to sensitive issues. I'd recommend you
to others. I thank you for your service."
JW, November 2011.
"I was treated with respect and I found it easy
to talk to my legal team. Thank you very much for all
the help and support you have given me."
Desmond McKenna, September 2011.
When this client was asked if he had any further
comments or suggestions that may help us to improve our
service he replied:
"Your service does not need any improvement. You dealt
with my case very well and Phillip
kept me up to date at all times"
George Galloway, August 2011.
"Joan's level
of understanding was excellent. A big thank you."
J Woods, Bexley Heath. February 2011.
"I was delighted at the result of my claim. I would
definitely recommend Phillip
Curran to anyone who needed
a solicitor. I'm glad that I did ring you as initially
I
wasn't even
going to make a claim."
Mrs M Soro, Bury. January 2011.
"Joan Goss was
excellent!"
S O'Connell, Cheadle Hulme. January 2011.
"Samantha Follows was
really helpful in my case, she really tried to get the
best outcome for me."
Mr Lee Farrow, November 2010.
To Phillip Curran "I
want to express my appreciation for your efforts on my
behalf. Whilst in the scheme of things this was a minor
incident, you at all times gave me the impression that
my case was the most important activity you had in hand
and I always felt very well served by your efforts. Needless
to say I am very pleased with the outcome and indeed the
compensation was in excess of my expectations. Once again
thanks for your customer centric approach to the case and
for your professional execution of that work."
SK, November 2010.
"Joan Goss and staff have always given excellent
service and friends and I always feel confident to be able
to phone and know that things will get sorted
out."
Jean Darby, Stockport. May 2010.
"I for one think you are all
so professional. I'm privileged to have had you on my case;
you
are the best
at
what you do.
I would like to thank you for all that you have done for me."
PB, December 2008.
"Ashley Singer is one
of
the best!"
Mrs M Wood, Lincolnshire. October 2008.
"Paul Durkin and his team
were very helpful and made a hard task go very smoothly. I
was
spoken to like an equal and kept upto date. "
Mr Bob Bellis, Cheshire. June 2008.
"I am extremely grateful to Joan
for the time spent listening to my concerns. Knowing that there
was someone who could deal with my financial matters was an
immense comfort to me. I would have no hesitation in recommending
you to friends and colleagues. "
Mr
Robins, Cheshire. June 2008.
"I can only say keep on with the excellent service. It's
been such a hard time for me during my case but AGM has made
it so much more bearable."
J.
Macleod, May 2008.
"I was very happy with the service I received from the
family department and would therefore
be happy to recommend the firm, in fact I already have."
Mr
JC, November 07.
I would like to thank Joan and
the team including your receptionist for making a horrendous
situation manageable.
JH,
Macclesfield. November 07.
Ashley
was polite, inormative and realistic in points of law. Thank
you again for the excellent service.
JG,
Rochdale. September 2007.
It's
a shame you are not more widely known. With what I went through,
your expertise in this field would help many other abuse sufferers.
Mr M Bullock, Leicester. August 2007
Karen
Featherstone gave a good service and I was very pleased with
her, Thank you.
Mr
George Richards, Northumberland. July 07
I
was very impressed with your firms reception staff. They were
very polite and professional.
Mr
R.A. Stretton, Kent. June 2007.
To the Personal Injury Department
"to all the ladies who helped me with my case and to everyone
else concerned, at 85 years of age one appreciates the help
that people can give"
Mrs
Cynthia Whyte. June 2007.
To Paul Durkin "I think
the service was great. I was terrified to come but when I did
Mr Durkin made it very easy for me. Thank you."
Simon
Coutts, May 2007.
"I
would recommend you to anyone that needed the help I did.
Your level of service can't get any better so I don't see
how you can improve it, thank you for your services again.
Thank you for all you have done for me."
Tony
C. Durham. May 2007.
To Samantha " It was pleasing
and easy for me that my first interview was conducted by an
interviewer who was aware of the site (ie Artane), from which
my problems came as she was from Dublin. I would be certain
to recommend your firm to someone else."
RJR.
Cheadle Hulme
To Jonathan "I would be certain to recommend you to others
because when I asked you to do something, you did and I have
put forward your office to others"
Malcolm
Yates
To Esther Leighton " You
provided an exceptionally high standard of service for which
you have my sincere thanks. I was most satisfied with your service
and cannot say how an already excellent service can be improved
other than to give it wider publicity."
Edward
Teehan, St. Helens.
To Esther Leighton "I
was very satisfied with the work you did for me. I found Esther's
work first class. Thank you.
Leslie
Knight, New Moston.
To Ashley Singer "I wish
to thank you for the efficient way in which you carried out
getting compensation for my wife, and for keeping us informed
of the progress in doing so. Thank you very much it was very
much appreciated."
Lorna
Evans
To Samantha Follows "
I would recommend you to someone else because you give 100%
to your client. You could not do any better because you give
great service all round."
Alan
John Gilbert
"Mr Houghton I found to be very thorough in all aspects
and I cannot fault his performance and dedication to my case."
Mr G. Bragg, Wythenshawe.
To Caroline " I was more
than happy with everything that was done for me and was very
pleased with the final result. Thank you."
Angus
M. Best
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