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Frequently Asked QuestionsTelephone Man

What are the indicators of nursing home abuse or neglect?

  • Bed sores
  • Falls
  • Fractures
  • Malnutrition
  • Unexplained injuries
  • Improper medication
  • Rapid weight gain or loss
  • Unsanitary conditions
  • Poor staffing
  • Unexpected death

This listing is not exhaustive, however. Any suspicious, sudden, or unexplained change in condition may also be an indication of abuse or neglect.

Where do I go to report suspected nursing home abuse?

Any nursing home abuse or negligence should be reported immediately to a knowledgeable elder abuse solicitor, and to your local authority. You may also report it to central government or a support group for advice. See the links section of this site.

It is wise to make your report by letter and keep a copy of your complaint. If you should make your report by telephone, keep a note of the date of the report and the name of the person with whom you spoke.

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Is there a special format for reports or complaints about nursing home abuse?

Not really, but to be effective, all of the following information should be included in your report or complaint:

  • Your name, address, telephone and/or email address;  
  • Your relationship to the resident in the nursing home;  
  • The resident's full name and the medical problems that the resident suffers.
  • The complaint itself should be specific;  
  • Times and dates you observed the problems;  
  • Names of the staff at the nursing home who are in any way involved, including those that you have spoken to about the abuse or negligence;  
  • Any medical records relating to the abuse (these can be from the nursing home, the emergency room and/or the hospital.) If the abuse or negligence resulted in death, an autopsy should also be included.

How much would it cost to hire a solicitor to help me get good care for my family member in a nursing home?


The initial consutation is free at Abney Garsden McDonald.  We are dedicated to recovering substantial damages for our clients who have suffered from nursing home abuse and negligence. Use our enquiry page or email us.


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Do I have a case?

To find out if you have a case either:

Fill in our enquiry form click here

Ring us on our special PHONE NUMBER 0845 604 7075

 
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  Abney Garsden McDonald, 37,Station Road Cheadle Hulme, Cheshire. SK8 5AF
Tel: +44 0161 482 8822 Fax:+44 0870 990 9350 Email: admin@abneys.co.uk or [name]@abneys.co.uk SRA No. 63398